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Shipping policy
At Vanessa Arcane Art LLC, we are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how we process and ship your purchases.
1. Order Processing
- Orders are typically processed within [X] business days (excluding weekends and holidays).
- Custom or made-to-order items may require additional processing time. Estimated timelines will be provided at checkout.
- You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method. Below are the estimated delivery times:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [X] - [X] business days | Calculated at checkout |
| Expedited Shipping | [X] - [X] business days | Additional fees apply |
| International Shipping | [X] - [X] business days | Varies by destination |
- Delivery times are estimates and may be affected by carrier delays, weather, or customs processing for international orders.
- We are not responsible for delays once the package is in transit with the carrier.
3. International Shipping
- We offer international shipping to select countries. If your country is not available at checkout, please contact us.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- International orders may take longer due to customs clearance procedures.
4. Tracking Your Order
- Once your order is shipped, a tracking number will be provided via email.
- You can track your order through the carrier’s website or through your Vanessa Arcane Art LLC account (if applicable).
- If you do not receive tracking information, please check your spam folder or contact us at [Your Email].
5. Lost, Stolen, or Delayed Shipments
- Vanessa Arcane Art LLC is not responsible for lost, stolen, or delayed packages once they are handed over to the shipping carrier.
- If your package is marked as "Delivered" but you have not received it, please check with neighbors or your local post office before contacting us.
- For missing packages, you may need to file a claim with the shipping carrier.
6. Address Changes & Incorrect Information
- Please ensure that your shipping address is correct before placing an order.
- If you need to update your address after ordering, contact us immediately at
Address changes are only possible before the order is shipped.
Vanessaarcaneartllc@gmail.com
- If an order is returned due to an incorrect or undeliverable address, reshipping fees may apply.
7. Pre-Orders & Custom Orders
- Pre-order and custom items have separate shipping timelines, which will be indicated in the product description.
- If an order contains both in-stock and pre-order/custom items, it may be shipped separately or together based on availability.
8. Contact Us
For any shipping inquiries, please reach out to us at:
📧Vanessaarcaneartllc@gmail.com
📞 9546668576